We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Where do you ship?
At this time, we ship within the United States only.
How can I check the status of my order?
Once your order is placed, you’ll receive a confirmation email. When your order ships, you’ll receive a second email with tracking information so you can follow its journey.
Can I cancel or change my order?
If your order has not yet shipped, please email us at lekkoaesthetics@gmail.com as soon as possible and we’ll do our best to assist you.
What domestic shipping options do you offer and what do they cost?
We’re happy to offer complimentary shipping on all U.S. orders.
My order never arrived. What should I do?
Please check your shipping confirmation email for the tracking number and review the delivery status. If your package appears lost or stolen, we recommend contacting USPS directly to file a report. You may also reach out to us for additional guidance.
Can I return or exchange skincare products?
Due to the nature of skincare products, we do not accept returns or exchanges.
The product I want is out of stock. Will it be available again?
Yes. If a product is temporarily out of stock, we’ll notify our email subscribers as soon as it’s restocked.
Where can I purchase Lekko products?
Lekko products are available through:
Our website
Amazon
Select retail partners include:
Bitar Cosmetic Surgery Institute
Sharon D’Avenio, MSN, FNP-C of Toribella Skin Clinic
Juliette Spink, Esthetician & Makeup Artist
Sabrina Di Domenico, Master Esthetician
Pamela Groth, Esthetician at Replenish Skincare Studio
Is there a first-time customer discount?
Yes. New customers receive a 20% off welcome code when they subscribe to our newsletter.
I’m new to Lekko. What products do you recommend starting with?
Yes, a selection of our products is available on Amazon.
What forms of payment do you accept?
We accept all major debit and credit cards.
Do your products have expiration dates?
Yes. Expiration dates are clearly listed on each product bottle.
How should I store my products?
Store your products in a cool, dry place. Avoid excessive heat or freezing temperatures to maintain optimal efficacy.
How long does one bottle typically last?
On average, a bottle lasts between 2–4 months, depending on usage.
What preservatives do you use?
Our formulas may include:
Phytocide Elderberry
Geogard ECT
Phenoxyethanol
Ethylhexylglycerin
Is your packaging recyclable?
Most of our packaging is recyclable, and many components are made of glass.
Do you test your products on animals?
Never. Lekko is proudly Leaping Bunny Certified Cruelty-Free. At no point are our ingredients or finished products tested on animals.
Are your products natural or clean?
Yes. Our formulas harness potent yet gentle botanical ingredients that are known to promote visible skin enhancement without irritation.
Are Lekko products gluten free?
Yes, all Lekko products are gluten free.
Do you use parabens?
No, we do not use parabens in our formulations.
Where are your products made?
All Lekko products are made in the United States.
Is it safe to use your products while pregnant or nursing?
We recommend avoiding retinol during pregnancy. If you’re pregnant or nursing, please consult your healthcare provider before introducing new skincare products.
Still have questions?
We’re happy to help. Please contact us at lekkoaesthetics@gmail.com
